Frequently Asked Questions

Everything you need to know about bringing sustainable style to your home.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the continental US. You will receive a tracking number via email as soon as your order leaves our warehouse.

What is your return policy for home goods?

We offer a 30-day return window for all unused items in their original packaging. Please note that for hygiene reasons, textiles and bedding must be unopened to qualify for a full refund.

Are your products sustainably sourced?

Yes, Seep is committed to ethical manufacturing. We prioritize natural materials, recycled fibers, and FSC-certified wood to ensure our products are as kind to the planet as they are to your home.

Do you offer international shipping?

Currently, we ship to the United States, Canada, and the UK. International shipping rates and delivery times vary by location and are calculated at checkout.

What payment methods do you accept?

We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.

How can I track the status of my shipment?

Once your order is processed, you can track it through the link provided in your shipping confirmation email or by logging into your account on our website.